SHIPPING & RETURNS

Shipment Policy
Normally the order will be shipped out within 2 working days, if there is a national holiday such as Chinese New Year, the order lead time will be longer which can be communicated one by one.

Free shipping to these countries (excluding remote areas) for the purchase order exceeding US$130 amount
United States, Japan, Korea, New Zealand, Canada, Mexico, United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Ireland, Czech Republic, Poland, Portugal, Sweden, Austria, Denmark, Brazil, Australia, Israel

Receiving the wrong product/Returns and Exchanges for Quality Problems
please provide the product image with your purchase order number and the problem you encountered within 7 days after the arrival of the product by sending an e-mail to service@ukeebs.com.we will replace a new product for you. (Or we can discuss other solutions)

Refusal to accept goods on arrival or failure to contact
If you refuse to accept the goods from the courier or the recipient cannot be contacted successfully when the goods arrive at your city or country, which results in the goods being destroyed or returned. The order neither be allowed to be cancelled nor be refunded, and all costs incurred during this period will be borne by you.

We want you to love your purchase! If you're not completely satisfied, you can contact by sending an e-mail to service@ukeebs.com.

For more information, please refer to our detailed Refund Policy.